Momentum Recycling: COVID-19 Business Continuity Plan

Updated: March 16th, 2020

Momentum Recycling is committed to continuing business operations during the COVID-19 epidemic. The steps below will help in this goal and are required as of March 16, 2020. The situation is still changing, and updates to this plan are likely. Revisions will be circulated as needed.

Minimizing the risk of a staffing shortage

1. Personal Hygiene – Momentum Recycling strongly encourages frequent hand washing and has disinfectant sprays and wipes available throughout company facilities, especially in areas where groups can congregate, like breakrooms. Employees are expected to follow these simple steps:

      • Stay home when sick
      • Avoid close contact with people who are sick – keep at least 6 feet away
      • Cover your coughs and sneezes (consider sneezing/coughing into your elbow)
      • Wash your hands frequently
      • Frequently clean and wipe touched surfaces and objects

2. Truck Cleaning – each driver has been trained to thoroughly clean the interior of their truck at the end of each shift with disinfectant wipes or sprays.

3. Social Distancing – In accordance with CDC guidance, we are training all staff to keep 6 feet of distance between themselves and colleagues. If such action is unavoidable, staff is being trained to limit such instances to no more than 15 minutes.

4. Remote Work – All staff that do not need to be physically present in the office in order to perform their job have been instructed to work from home. A Work From Home policy has been created, effective March 16th, 2020, and all affected staff have begun working remotely.

Plan of action for employees that experience symptoms

1. An expanded Sick Leave Policy has been implemented, effective March 12th, 2020, providing unlimited sick leave for any employee experiencing symptoms of COVID-19. We know that quarantine actions are critical to minimizing business disruption, and for protecting other employees and the general public, and we do not want financial considerations to dissuade such employees from acknowledging their symptoms and seeking care.

2. Employees have been trained and encouraged to report symptoms immediately. For those that do so, we will implement the following steps:

i. Immediately connect the employee to a telemedicine professional. As per Health Department guidance, using a telemedicine provider will minimize risk to the public, and provide the employee with the fastest path forward.

        • For those employees who are enrolled in the company-sponsored Regence BlueCross Blue Shield program, the affected employees will be immediately connected with Primary Care TeleHealth.
        • For those employees that use alternate health insurance, Momentum management will ensure that the employee is immediately connected with the telemedicine program offered by their insurance provider.

ii. Momentum management will identify any people with whom the affected employee has been within 6 feet for longer than 15 minutes.

        • If any such people are Momentum Recycling employees, they will be immediately sent home for self-quarantine, as per CDC guidance. We will further encourage such employees to seek testing for COVID-19 as soon as possible.
        • If any such people are not Company employees, these people will be contacted and informed of the risk, and self-quarantine and testing will be suggested.

iii. Should the affected employee test negative for COVID-19, he or she will be allowed to return to work according to their doctor’s recommendations.

iv. Should the affected employee test positive for COVID-19, he or she will be allowed to return to work only after the employee has fully recovered, can demonstrate a negative test, and has been cleared by their doctor.

Plan of action for business operations should workforce be reduced

1. Driving Operations:

      • Management is immediately and aggressively hiring and training additional drivers, so that we have excess driving capacity to compensate in the event that one or more drivers are no longer able to work.Cross training is being increased for all drivers, so that all drivers are experienced on all route types.

2. Plant Operations:

      • In both our Denver and Salt Lake City glass recycling plants, shifts are being staggered in such a way as to eliminate physical overlap, thereby minimizing the potential for cross-shift spread of infection.
      • Management is immediately and aggressively hiring and training additional plant operators, so that we have excess operators to compensate in the event that one or more operators are no longer able to work.

3. Back Office Personnel:

      • Cross training is being increased among back office staff for all customer support, accounting, human resources, and logistics functions.

Plan of action for external factors

1. Client Retention for Commercial Services:

      • As our commercial clients in the restaurant, retail, resort, and entertainment sectors experience significant reductions in their operations, we are being asked to reduce or cease services. In such cases, our customer service staff has been trained to work with the clients to accommodate these needs while minimizing the impact on our revenue.
      • Such actions include putting service on hold rather than canceling; reducing service levels rather than canceling; etc.

2. Cullet Customers:

      • We are coordinating daily with our customers for cullet, in order to mitigate and stay ahead of any impacts to our ability to sell our cullet. As of this date, all customers are reporting that they intend to continue to purchase cullet through this crisis. We will continue to monitor this daily and adjust accordingly.
      • Should the situation worsen, and we become unable to sell our cullet, we will be forced to cease plant operations. Maintenance activities will be conducted during such time, for as long as possible, rather than lay off any staff.
      • In addition, we will store any unwanted cullet for as long as possible (currently estimated at 2 or 3 months’ worth of normal inbound volume) but are negotiating emergency outlets for any unwanted cullet should our storage capacity be eclipsed.

3. Waste Glass Suppliers:

      • We are coordinating daily with all major suppliers of waste glass into our glass recycling plants.
      • In Denver, we are being told that operations at our MRF suppliers will continue.
      • In Salt Lake City, where we collect our own glass, the plans outlined above will mitigate disruptions to supply. We do anticipate a reduction of waste glass from the restaurant, resort, and entertainment sectors (approximately 10% of our total inbound volume) but are hopeful that we will see a corresponding increase from our municipal collections.

Questions? – please contact us and we will get right back to you.

Thank you for your continued support!